![]() ![]() In fact, the company suggests its (prospective) clients to first download the software without purchasing a premium account to try it out. ZenMate openly says it may not work in China. You won't get top speeds that major VPN providers are offering, but you will be able to grab all the files you want - if you give it some time. P2P traffic is supported on every server, making ZenMate a viable option for torrenters and - related to that - Kodi users. Kodi, on its end, works nice on Windows and Mac computers. So I guess it works, it's just a matter of technique. We did manage to start it up with ZenMate's browser extension, though. On the other hand, the situation is different with BBC iPlayer which didn't work every time we tried it. The same is true for Hulu and a few other US-based services. Netflix works with ZenMate, with a dedicated US streaming server making sure you get a buffer-free experience. We would like to see more images and even videos all across the board to make those explanations easier to grasp. Also included is the so called Academy section that covers interesting and related topics like WiFi safety and Net Neutrality. There are well-organized FAQs on the site and you can send an email to get answers to any questions you may have. Whereas the "big boys" offer live chat support and comprehensive online resources, ZenMate's customer support is very limited. I guess it's unfair to compare ZenMate with top-tier VPN providers. On the other hand, ZenMate's browser extensions offer a better experience but they are not the complete substitute for a full-blown desktop app. For one thing, we miss a few details about the current connection such as the VPN protocol and a new IP address. Most users will find that sufficient, but we would like to see more. Among those are kill switch and DNS leak protection, and. ZenMate's apps are as straightforward as possible with a limited number of configurable options. The good thing is that this data can hardly lead to any individual user being identified. Also, it may temporarily store your IP address to "prevent against attacks."īut, as a Germany-based company, ZenMate is a subject to EU data retention laws, meaning the little data it collects may be given to authorities if they submit a subpoena. ![]() The only information ZenMate collects is the amount of data you use, and this is only on accounts with limited data volumes. ZenMate says it doesn't collect, process or permanently store users' personal data. In addition and as noted above, ZenMate's browser extensions include malware blocking and tracking protection features. Also included is a DNS leak protection which prevents DNS requests being sent to your ISP. ZenMate has a VPN kill switch feature that makes sure your true IP address doesn't get leaked by blocking all web traffic if the VPN gets disconnected. Encryption is via AES-256, which is a top cipher that is considered "unhackable." ZenMate comes with two pre-installed protocols - IKEv2 and L2TP - whereas connecting through OpenVPN requires manual configuration, and even then it is limited to just two servers (UK and US). It will deliver buffer-free videos pretty much every single time - except if you want to stream in 4K when you may experience a few hiccups.Īlso, the service could be used for general web browsing. On the other hand, those looking to access video streaming services will find ZenMate's service to be more than good enough. In our tests, we have also found latency to be very high, making ZenMate a hard sell for gamers. ZenMate offers below-average and inconsistent speeds across its server network. Said browser extensions offer malware protection and ad-tracking blockers, which is a neat add-on.Ī single ZenMate license lets you protect up to 5 devices. In fact, they look much better than ZenMate's desktop and mobile apps that feel rather basic in comparison. It's worth adding that these guides leave a lot to be desired and chances are newbies will struggle to configure devices not supported with native apps.īrowser extensions are available for Google Chrome, Mozilla Firefox and Opera and they rock. Additionally, there are manual setup guides for Linux and other devices, including routers, Amazon Fire TV and a few games consoles. ZenMate has native apps for most popular platforms - namely Windows, MacOS, Android and iOS. ![]()
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